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Shipping

Shipping Policy

Thank you for choosing NecPlug as your trusted source for NEC-related books. We’re committed to providing electricians and students with a fast, reliable, and stress-free shopping experience. Please take a moment to review our shipping policies below to ensure you understand how your order will be handled and delivered.


1. Shipping Times

  • Orders are processed and shipped within 1–2 business days after payment is received.

  • Delivery times may vary depending on your location, but we always strive to deliver your books as quickly as possible.


2. Shipping Carriers

  • We ship using trusted carriers such as USPS, UPS, and DHL for both domestic and international orders.

  • A tracking number will be emailed to you once your order has shipped so you can monitor its progress.


3. Shipping Rates

  • Shipping rates are calculated based on the weight and destination of your order.

  • Free standard shipping is available on select orders with 6–8 day delivery times.


4. Domestic Shipping (U.S.)

  • Standard shipping within the U.S. typically takes 3–5 business days.

  • Expedited shipping is available at an additional cost for faster delivery.


5. International Shipping

  • International shipping times vary by country, usually ranging from 14–30 business days.

  • Customs fees, duties, and taxes (if applicable) are the responsibility of the customer.


6. Address Accuracy

Please double-check your shipping address before placing your order. NecPlug is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.


7. Multiple Items in an Order

If your order includes multiple items, they may be shipped separately depending on availability or warehouse location. You will be notified if your order will be split.


8. Pre-Orders

For pre-ordered items, estimated shipping dates will be clearly stated on the product page. Your item will ship as soon as it becomes available.


9. Holidays and Weekends

Please note that shipping carriers do not operate on weekends or holidays, which may affect delivery times.


10. Order Tracking

Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.


11. Delays

In rare cases of carrier delays or high-volume seasons, we will keep you informed and work to resolve the issue as quickly as possible.


12. Returns and Exchanges

For details on returns or exchanges, please refer to our Return Policy page.


13. Customer Support

If you have any questions about your order or shipping status, please contact our team at:
📧 dfsc896@gmail.com


14. Final Notes

We’re grateful you chose NecPlug to support your journey toward becoming a licensed electrician. If you have any additional questions or concerns, don’t hesitate to reach out — we’re always here to help you power your success. ⚡

Returns

Not satisfied with your order? We offer a 30 days window so you can return any books that you might have ordered.

We accept returns on defective and non-defective products

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